Protection solutions across the travel lifecycle.
One connected offering, configured to the partner journey. Availability and structure are subject to product and compliance approval.
One connected offering, configured per partner.
Availability, structure and categories are subject to product and compliance approval.
Travel insurance
Multi-insurer travel protection categories structured for the journeys you sell.
Travel assistance
Support pathways for travellers during disruption, beyond the policy document.
Trip cancellation protection
Protection structures for cancellation and change scenarios across trip types.
Visa-related protection
Protection aligned to visa application journeys and document-led workflows.
Group and specialised products
Group departures, programme structures and specialised operating models.
API-led issuance and servicing
Real-time issuance, documents and servicing through a single integration.
Supply, structure and operating quality in one layer.
Partners work with a single structured stack rather than assembling supply, technology and operations separately.
- 01
Multi-insurer access
Product supply from multiple insurers, structured into one partner view.
- 02
Normalised catalogue
Categories, benefits and rules expressed in one consistent structure.
- 03
Partner configuration
Placement, categories and journeys configured per partner model.
- 04
Operational quality
Issuance, documents and servicing operated to an agreed standard.
Every stage behaves as one system.
Design, product supply, issuance, assistance and claims visibility are operated together rather than in isolation.
- Stage 1
Design
Protection structured around your journey, margins and customer promise.
- Partner-specific structuring
- Group and specialised products
- Stage 2
Product stack
Multi-insurer supply normalised into one comparable catalogue.
- Travel insurance
- Trip cancellation protection
- Visa-related protection
- Stage 3
Embed & issue
Placement inside your surfaces with real-time issuance and documents.
- API-led issuance and servicing
- Document retrieval
- Stage 4
Assist & service
Traveller assistance and policy servicing beyond the document.
- Travel assistance
- Escalation ownership
- Stage 5
Claims visibility
Secure initiation and partner-safe status through the claim lifecycle.
- Claims management
- Partner operations visibility
Claims support, connected to everything else.
Claims management is part of the connected offering rather than a standalone product. Secure initiation, structured submission and partner-safe status tracking.
Initiate
Secure claim initiation from partner or traveller surface.
- Secure initiation from partner surface
- Policy reference validated
- No public claim endpoints
Status visibility describes process stages only. EDME-GO does not guarantee claim approval, settlement or turnaround times.
Built around the needs of large travel partners.
Group programmes, custom protection structures and specialised operating models—subject to product and compliance approval.
Shape the protection layer around your journey.
We start from how your travel business already operates.